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Vertikal Agent Logo

AI Voice Agent for
Inbound Calls

Answer, book, route, and transcribe customer calls — with a fully autonomous AI receptionist that never sleeps.

Book a Consultation

Voice Agent Active

Handling incoming calls

AI Agent speaking...

"Hi! I can help you book an appointment. What time works best for you?"

Appointment booked for 3:30 PM
Synced to CRM
Incoming Call
AI Agent
Booking Confirmed
CRM Synced

Your phone shouldn't be your bottleneck.

Missed calls = lost revenue

Every unanswered call is a potential customer walking away

Staff overwhelmed with repetitive questions

Hours wasted on "What are your hours?" and "How much does it cost?"

Customers drop off during wait times

Long hold times frustrate customers and hurt conversion

Never miss a call — or an opportunity.

  • Answers calls naturally using Vapi or Retell

    Human-like conversation that customers love

  • Books appointments or passes to team

    Smart routing based on your business rules

  • Handles FAQs like pricing, timing, location

    Instant answers to common questions

  • Syncs transcripts and metadata to CRM

    Every conversation automatically logged

  • Speaks in multiple languages

    Serve customers in their preferred language

smartphone interface showing AI agent speaking with voice waveform animation

AI Agent Speaking

Live call in progress

"I can help you schedule an appointment. What day works best for you this week?"

appointment booking confirmation screen with checkmark and time slot

Booking Confirmed

Thursday 3:30 PM

Appointment confirmed for Thursday 3:30 PM
CRM dashboard showing call transcript and customer details

CRM Updated

Call transcript synced

Customer: Jane Smith | Duration: 2:30 | Status: Appointment Booked

What your AI receptionist can do:

Medical Clinics

  • • Schedule patient appointments
  • • Answer insurance questions
  • • Provide office hours & location
  • • Handle prescription refill requests

Real Estate

  • • Book property viewings
  • • Qualify potential buyers
  • • Provide listing details
  • • Schedule agent callbacks

Salons & Spas

  • • Book beauty appointments
  • • Explain service pricing
  • • Handle cancellations
  • • Promote special offers

Set up in minutes, not weeks.

1

Connect to phone system

Vapi, Retell, Twilio

2

Define call flows and FAQs

Business rules & responses

3

Add booking/calendar link

Google, Calendly

4

Go live with test call

Test & refine

5

Monitor results + transcripts

In dashboard

Hear from businesses using our AI receptionist

"

Since using Vertikal's Voice Agent, we've handled 100% of our calls — even during holidays. Customers love the fast answers, and we haven't lost a single appointment to voicemail.

Adeel H.

Adeel H.

Clinic Manager

40%

Increase in bookings

24/7

Response, zero wait time

95%

Of calls fully handled by AI

Let your phone be your strongest salesperson.

Deploy an AI receptionist that never sleeps, forgets, or fumbles. Turn every call into an opportunity.

Book a Consultation
Vertikal Agent